The Mexican car insurance you arranged for when you first started planning your road trip into Mexico is now about to pay back as you ruefully survey the damage to your car. Or perhaps your vehicle was stolen. At any rate, because you have Mexican car insurance, you should have nothing to worry about. That is if you keep a few critical things in mind and have the right coverage’s. Here is what you will need to do to file a Mexican car insurance claim.
The first step in filing a Mexican car insurance claim is to get a copy of the police report about the accident or theft. You will need to include this when reporting the incident to your Mexican car insurance provider. Make sure to take lots of pictures before moving your car. Do not leave your car unattended.
The second step is to contact your Mexican car insurance provider. You should have a copy of your policy which includes the policy number, name of the insured, and details about your vehicle as well as the claims hotline number. Explain to the claims service representative about your situation and take note of what documents you need to file a Mexican car insurance claim and arrange to meet with the local insurance adjuster.
The third step is to meet with the insurance adjuster and show the damage to your car to him or her, if applicable.
Fourth, get a copy of the estimate as well as the claims form to be filled out. If you think the estimate is not reasonable, contest the adjuster’s figures and get estimates from at least two other service providers.
Next, submit the required documents so that you can have your claim processed. Make copies of everything you submit and try to keep the originals if possible. Make your Mexican car insurance claim while you are still in Mexico. Mexican car insurance companies require this. Failure to report and make a claim while in Mexico can render your policy void and your claim will not get processed.
The sixth step is to arrange to get some legal help in case of a serious accident. Your Mexican car insurance should include this. Check your policy and ask questions from the representative on the hotline.
Lastly, follow up your claim after about a week. Good Mexican car insurance companies can process a claim in as little as 7 days, and will pay for a claim in US dollars. It is possible that you may have to advance the payment for the repair of damages to your vehicle but you will get reimbursed. Keep all invoices and official receipts for whatever you paid for upfront.
Whatever else you do, just make sure that you make your Mexican car insurance claim while you are still in Mexico. Better yet, do it from the scene of the accident. Most good Mexican car insurance companies will have 24/7 customer service as well as an online chat to assist you in this matter.